Website terms of use

1. About us

HiveFlock Technology Ltd (company no. 16270881) trades as Cue The Flash. Registered address: Suite A, 82 James Carter Road, Mildenhall, Suffolk, IP28 7DE. Contact: hello@cuetheflash.events · 01603 249 589 · 07588 520 148.

2. Using our website

You may use our website for lawful purposes only. You must not:

• use the site in any way that breaches applicable law or regulation;
• attempt unauthorised access to our systems, accounts, or data;
• introduce malware, scrape content excessively, or disrupt the site;
• submit false, misleading, or offensive information through our forms;
• use automated means to abuse enquiry forms or security controls.

3. Enquiries and bookings

Submitting an enquiry through our website does not create a confirmed booking or guarantee availability. Quotes are subject to confirmation. A binding booking arises only when you sign our Booking Terms & Conditions and meet any payment requirements stated in your quote or invoice.

4. Client portals and magic links

We provide secure links for quotes, terms, payments, galleries, and preferences. These links are personal to your booking. You must keep them confidential and not share them publicly. We are not responsible for access by anyone you share a link with.

5. Intellectual property

All content on this website (including text, logos, graphics, photographs, and design) is owned by or licensed to us and protected by copyright and other intellectual property laws. You may view and print pages for personal, non-commercial use only. You must not copy, reproduce, or exploit content without our written permission.

6. Accuracy of information

We aim to keep website information accurate and up to date, but content is provided for general information only. Package details, pricing on marketing pages, and availability may change. The quote and signed booking documents prevail over general website content.

7. Limitation of liability

Nothing in these Terms excludes liability that cannot be excluded under law. To the fullest extent permitted, we are not liable for any loss arising from your use of, or inability to use, the website, including indirect or consequential loss, loss of profit, or loss of data, except where caused by our negligence or fraud.

Our liability for bookings and services is governed by your signed Booking Terms & Conditions, not these website Terms.

8. Third-party links

Our website may include links to third-party websites. We do not control and are not responsible for their content or practices.

9. Privacy and cookies

Our use of personal data is described in our Privacy Policy. Our use of cookies is described in our Cookie Policy.

10. Changes

We may update these Terms by publishing a new version on this page. Continued use of the website after changes constitutes acceptance of the updated Terms.

11. Governing law

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, without prejudice to your statutory rights if you are a consumer.